A. Most airlines allow us to make a change on the Dates and time of a reservation. For any changes to the reservation, kindly contact our Help Desk on our toll free number +1-872-244-6776 and the representatives will check on the airline penalties and rules for your specific ticket.

A. Most airlines allow us to make a change on the Departure and arrival airports of a reservation. For any changes to the reservation, kindly contact our Help Desk on international number +1-872-244-6776 and the representatives will check on the airline penalties and rules for your specific ticket.

A. Names on a Reservation can never be changed or altered for any reason. You can contact our Help desk on international number +1-872-244-6776 and our representatives will check with the airlines if any amendments can be done.

A. You can call on our Toll-Free number +1-872-244-6776 for assistance on your air reservation. Our Customer Service Team is available 24x7, 365 Days. You may also email your questions/ comments/ concerns to support@adamvacations.com

A. If you need to add additional passengers to an existing reservation, you can call Toll-Free number +1-872-244-6776 for assistance. Our Customer Service Team is available 24x7, 365 Days.

A. A child below the age of 18 travelling alone is considered an Unaccompanied Minor. Every airline has established their own rules and regulations regarding the reservations of unaccompanied minors. For reservations of Unaccompanied minors, kindly contact us on our international number +1-872-244-6776.

A. A child below the age of 18 travelling alone is considered an Unaccompanied Minor. Every airline has established their own rules and regulations regarding the reservations of unaccompanied minors. For reservations of Unaccompanied minors, kindly contact us on our international number +1-872-244-6776.

A.
For Domestic Travel: An infant is considered a child from 0-24 months. You may travel with infant in lap at no additional charge. For added comfort and security in flight, most airlines suggest you purchase a seat for the infant. Infants occupying a seat are subject to the full adult fare. You may be required to provide proof of age (such as a birth certificate or passport) at the airport for any children. Please visit the airlines website for airlines specific rules and regulations, for child safety seats/stroller/bassinet information.
For International Travel: For an international travel, a separate ticket is required for every infant whether it’s in lap or in a separate seat. Depending on the destination, the airline may offer a discounted fare for the infant. Please note that most infant tickets purchased via our website for international travel require a paper ticket. A courier fee of S$25 within Singapore or S$50 for international delivery will apply. Tickets may only be shipped to the billing address. You may also reserve and purchase the infant ticket directly from the airline. You must provide them with the accompanying adult ticket information. Some airlines have different rules and regulations regarding infants. We highly recommend you visit the airlines website for their specific rules and regulations. When an adult travels with 2 infants, the adult may only hold ONE infant. An additional seat at the adult fare must be purchased for the 2nd infant. Maximum number of infants per adult is 2. For airport security information related to traveling with infants and children, please visit the website of the relevant airline or the Civil Aviation Authority of Singapore (CAAS) .

A. The form of payment accepted to purchase online is a valid credit or debit card. Debit cards may be used but are generally subject to low daily limits that may cause the payment process to be rejected, i.e. Credit card declined. We accept the following types of major credit cards: American Express, Visa, Master Card, Discover, and Diners Club. If you do not have a valid credit card then tickets may not be purchased on-line. Only one card may be used to purchase the ticket(s) on a given reservation.

To complete the purchase process you will need to enter information about the credit card and have this information validated before a ticket or a final confirmation is issued. If the entered credit card information is not valid then an error will be generated and an e-mail sent to you (at the e-mail address specified by you) indicating that the credit card has been declined. In order to keep the reservation you must call the Help Desk on our international number +1-872-244-6776 and provide the Representative with valid credit card information within 24 hours of making the reservation, or the reservation may be terminated. Please be aware we have no control of the airlines taking their seats back for inventory purposes from an un-ticketed reservation without notice. Most credit card declines are the result of inaccurate information being entered into the website payment page such as transposing credit card digits, having the wrong security code or expiration date, or the name on the card and address are inconsistent. These problems can be remedied by simply calling Help Desk and correcting the entered data.

A. Although Credit Cards are suggested, we do accept Debit cards with Visa or Master card logos on them. Debit cards normally have a lower daily spending limit which can cause complications when purchasing an airline ticket online. It is highly recommended you contact your bank prior to purchase to ensure the daily spending limit will cover the cost of ticket(s). Please advise them you are purchasing tickets online. This may also protect you from a security block being placed on your account. Also please note that Debit cards have a stricter fraud screening which can cause delays in confirmation. If for any reason your card is declined, you will be notified via email. Please be advised you will be responsible for contacting your bank to clear up any problems. The airlines have the right to lapse the fare and cancel the reservation when full payment is not received.

A. We accept most pre-paid credit cards however; we highly recommend using a standard credit card. The bank’s processing time, flexibility and ability differs greatly from that of a debit or credit card.

A. All of our fares are listed in Singapore Dollars (SGD). As stated on our home page, all of our prices are quoted in Singapore Dollars. We accept international credit/debit cards, and if your card is denominated in another currency, the final charge on your statement will be converted by your card issuer. Since the exchange rate is based upon your card issuer’s conversion rate at the time your charge is processed, your final amount may vary.

A. Yes, we accept international credit/debit cards for payment. If your card is denominated in a currency other than Singapore Dollars, the amount will be converted by your card issuer and that amount will appear on your billing statement. Since the exchange rate is based upon your card issuer’s conversion rate at the time your charge is processed, your final amount may vary.

A. Adam Vacations accepts most credit cards issued outside Singapore as a form of payment for certain itineraries. There are some stipulations involved and in even rarer cases additional fees collected. If Adamvacations does require certain documents and/or charge a fee you will be prompted on the site prior to you accepting and clicking purchase. If you have further questions please call on our international number +1-872-244-6776 or email us at support@adamvacations.com

A. There are many reasons a card can be declined. Some problems include: insufficient funds, low daily spending limit, billing address verification failed, and internet fraud screening.

Please know that in most cases the airline will only allow a flight request to hold for 24hrs before the fare expires and the request is canceled. You will be notified if your card is declined and you will have to contact the credit card company to clear up the problem. Once the problem is resolved you can call our Help Desk, 24 x 7 to have the ticket processed.

A. Yes, all service fees and taxes are included into your final total when searching online for a flight. You are able to click on the "taxes/fees" choice to see a breakdown of all separate amounts that create your final total and amount charged to your card.

A. You will see separate charges on your credit/debit card for accounting reasons. However, when all amounts are added up they will not exceed the final amount you agreed to pay online.

A. After you have completed the online request you will receive a booking reference code though email howsoever if you still have any further queries please feel free to call us at our toll free number +1-872-244-6776

A. Once you have completed the online request you will instantaneously receive an email acknowledging your request which will include a booking reference code. If you don’t receive it within few minutes you may have entered your email incorrectly or your email server has routed the email to a spam/junk folder. It is suggested to call our Help Desk on our international number +1-872-244-6776 if you don’t receive an email after making your request.

A. If you need another copy of your itinerary you can use your booking reference code to take a print by following these instructions: your reference code is a 6 character code that will either be made up of both letters and numbers or just letters only.

A. Some airlines do not have ticketing and/or baggage transfer agreements with each other therefore causing the itinerary you chose to be invalid and unable to be confirmed and ticketed by the airline. If this situation arises your request will be cancelled and nothing will be charged to your card. You can then proceed to go back online to choose an alternate itinerary or call on our toll free number +1-872-244-6776 for assistance.

A. Our system is programmed to automatically issue e-tickets. If the airline prohibits an e-ticket due to some technical reasons, we will notify you within 24 hours of your booking. An additional Fedex shipping charge will be applied to your total charges if you agree for Paper Tickets. If you are concerned about having a paper ticket, you may call our Help Desk on our international number +1-872-244-6776.

A. If the airline prohibits an e-ticket due to some technical reasons, we will notify you within 24 hours of your booking. The tickets will be shipped via Fed Ex second day delivery to your Billing address only.

We can also ship over night packages and set up Saturday deliveries when necessary. Please know that international courier delivery is subject to availability in your area. Kindly allow extra days if purchasing a ticket on the weekends/holidays.

A. We use courier delivery to send all paper tickets to our customers. For deliveries within Singapore, the courier charge is S$25.00 for standard delivery. For deliveries to nearby regional destinations, there will be a S$35.00 charge. For other international deliveries, there will be a S$50.00 charge.

A. If you have not received tickets in the mail it is most likely because you were issued electronic tickets (e-tickets). If you were issued e-tickets your email confirmation serves as your ticket receipt. The airline will only require a valid government issued ID such as a passport/Drivers license/state ID in order to check in and receive a boarding pass.

A. If you purchased paper tickets our shipping department will send them via Fed Ex and will also send an email to the traveler advising the Fed Ex tracking number in order for you to track your package. The tickets are normally sent with a 3 day delivery but can take longer if over a weekend/holiday. You can use your tracking number on the http://www.fedex.com/ to view the status. If 4 or more days have passed, you may call our Help Desk on our international number +1-872-244-6776 for assistance.

A. Unfortunately Fed Ex will not deliver to a PO Box, FPO, or APO address. If you are certain you have a paper ticket, you will need to contact our shipping department to supply us with your physical mailing address in order to have your tickets shipped.

A. We are not able to ship to any other address than the one attached to the billing credit/debit card being used..

A. Electronic tickets (e-tickets) make traveling convenient as it eliminates the worry of loss or theft of your paper tickets. You will be required to carry government issued photo identification (such as driver’s license or passport) for check-in, to the airport.

Some airlines may allow check-in online and print your boarding pass up to 24 hours in advance. Passengers must have a printed boarding pass in order to proceed through security and those who do not have a boarding pass should go to the airline ticket counter prior to going through the security checkpoint.

It is advisable that you reconfirm your flights at least 72 hrs prior to departure directly with the airline.

A. For domestic or regional travel, passengers under the age of 18 are generally not required to carry photo identification. However, the adults who are responsible for the child at the departure airport and arrival airport are required to have identification. While the airlines typically do not specify the identification required for the adult who drops off or picks up the child, the same kinds of photo identification that an adult uses for airline travel should be sufficient and/or a valid Birth Certificate.

If a child is traveling unaccompanied on an international flight, there may be additional requirements such as Passports/Visas. Depending on the circumstances, you may need to have additional documentation to allow a child to leave the departure country or to enter the destination country. Contact the appropriate authorities for each involved country to ensure that all requirements are being met.

A. Most airlines allow unaccompanied children at or above a certain age to fly, though usually with several restrictions. Programs vary widely from airline to airline, and no two airlines will have the same polices, which is why we suggest you to call us on our international number +1-872-244-6776 for assistance or make direct reservations with the airline for unaccompanied minors.

Regulatory guidelines for unaccompanied children vary by country and airline, so it is important that you take the time to understand the specific policies of the airline and then make the reservation.

A. Itineraries will sometimes involve an airport transfer when certain airlines don’t fly to your requested destination from one airport to another such as EWR and JFK in New York City. The switch of airports is carried out at the travelers own expense and will require the traveler to collect their luggage and transfer to the next airport where he/she will then check-in with the next scheduled airline. Most itineraries that involve a switch of airports are normally priced lower which is why it is offered as a viable option on the website.

A. When packing, please remember that most airlines' carry-on rules allow for only one standard-size carry-on bag and one personal item such as purse, laptop computer, small book-type backpack or briefcase.

Airport security authorities may request that travelers not lock their checked luggage, or use approved locks. If your bag is locked and there is a need to inspect the bag, the locks may be removed by security. Security rules generally require customers who have checked baggage to fly on the same flight as their checked bags. If you are checking your bags, be sure your name and contact information is on the outside and inside of each bag.

If you're checking bags for a domestic flight, you should arrive at the airport 90 minutes prior to departure. If you only have carry-on luggage, plan to arrive 60 minutes prior to departure. For international flights, it's recommended that you arrive at least two hours prior to departure. For international flights all passengers will need their passports.

Have your government-issued photo ID available at all times, as well as a printed itinerary if you're traveling with an electronic ticket. For travel with a child or children under the age of 18, they generally do not need a photo ID as long as the accompanying adult certifies their identity, subject to airline and airport requirements.
It is advisable that you reconfirm your flights at least 72 hrs prior to departure directly with the airline to ensure that no last minute schedule changes have occurred .
If you wish to reconfirm your flights with the airlines or if you have any questions about a particular airline's rules, please contact the airlines directly. For a list of airline phone numbers, please visit the Airline Contact page.